On seven/19/2013 I flew by means of American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Really worth airport. I'd the worst working experience I've at any time had Using the American Airlines Reps there and Once i named purchaser service they have been no help possibly. First, 1 of your respective representatives despatched us to the incorrect gate; I had to ask a agent exactly where our flight can be departing from because a gate number was not on my boarding move. We went for the gate instructed and had been sent to the incorrect gate, because we were being at the incorrect gate we didn't hear our departing flight data resulting in us to skip our flight. We went into the counter requesting a standing of our flight mainly because we experienced listened to absolutely nothing, one particular AA attendant in the station was not willing to search anything up for the reason that she was typing or performing another thing. I explained to her that it absolutely was important mainly because we could pass up our flight. She didn’t treatment. Regardless that there was a protracted line of folks waiting to speak with the one AA rep accessible. I waited in line for so long as I could, I then saw an AA agent going for walks by and I finished her for help, she explained there was absolutely nothing she could do and sent us to a different AA desk. We went to that desk and we have been informed our aircraft was proper there outside the house getting ready to get off Which they'd not allow us to on the airplane simply because if they called the AA representatives about the plane and ask them to look forward to us it will make Everyone crazy?
Bravo to American Airways for giving the shock increase for your staff. Instead of cowering to the disgruntled passenger on todays La Guardia flight. Just because some attendents have been cheerful and wished him an exceptionally Merry Xmas. Actually ?? It’s about time we took again our best needs and grumpy persons just keep off the planes and keep their thoughts to on their own.
My challenge was a bag that was overweight. A single woman stored indicating I could only get 50 lbs, even though I informed her I had been joyful to pay overage expenditures. This other woman was not way too helpful. Even so, Nina Kong went definitely from her strategy to help me… calling for information and facts, hunting issues up…she even helped me shift the bag to a safe locale even though I went by means of it to view if I could rearrange and pull some excess weight out.
I traveled a short while ago on your own airlines and professional a distress on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Functioning and because of my asthma it was incredibly hot And that i felt amusing.
I am producing to specific my disappointment with my current journey. I made arrangements by way of American Airlines to ensure that I could use my points and I was happy with that. I got a great price. On account of an unforeseen and unlucky security breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport Information in lieu of Norfolk to get there at a decent hour. Our luggage on the other hand went to Norfolk. We rented a car or truck and picked our luggage.To the return flight and checked our luggage and after that bought an email from YOU telling us of the delay and dependant on the data YOU furnished we rebooked to some later flight.
To whom it might concern. I used to be very not happy with The shopper service which was provided by one of several flight attendants. (Flt. no. 408 from DCA to PHX) Extremely RUDE and UNPROFESSIONAL) Undoubtedly not as well mannered given that the movies which can be demonstrated prior to the flight leaves. She ought to have still left her Perspective in your house simply because I wasn't the only passenger on this flight that experience her wrath. The flight attendants identify is Cher. I used to be traveling in an exceedingly substantial group on organization and will certainly Believe twice about utilizing your airlines. The direct flight attendant was quite apologetic however This could not have transpired to start with.
I did not have any baggage to check! Why does AA Client Service continue to lie about causes which the flight was overbooked? The ticket agent advised me the flight was overbooked.
My Mate of mine booked my Mother a reservation from haiti to miami fl I compensated her $300 to obtain me the fares however she did not advised me the flight will probably be reserving on the nonrevenue flight it had been a ridicullus minute for all of us, quesion I've In the event the seat isn't ensure why did she took the money from me
My criticism is, on March 8th. My baggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it experienced arrived, it absolutely was sent. However, the luggage had been destroyed and taped up. I identified as inside a grievance immediately. I had been givin several cellular phone figures as well as firt just one was just a recording to depart my cellphone and anyone would get back to me.
My other difficulty would be that the meal vouchers that I've received were not adequate!!! They only gave me $32, for 3 meals! That is not sufficient to consume a food wherever in LA, or any place within the useful reference airport. I'm predicted to obtain a few meals away from $32 below for the hotel? Impossible!!!
Prospects could also American Airways consumer service from the e mail listed here: . We received an automatic response in just a few minutes, though the correspondence did not tackle our dilemma.
American Airlines Customer service hotline is easily obtainable and client pleasant. Regrettably, You will need to wait somewhere around two minutes to talk to a client service agent. You must hear an extended speech relating to recent updates.
I are actually an AA customer for more than twenty five many years. Your service is becoming disappointing to state the least. It truly is in all areas of service from check in to , tavel to baggage dealing with.
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